What Are Our Customers Saying?
We regularly share real feedback from our customers and their experiences with our products. Click the link below to explore what our customers have to say in real life.
Product Information
Frequently Asked Questions
Vehicle Compatibility
Product Variant SKU(s)
Fitment Verification & Quality Assurance
While placing your order, we expect customers to have a basic understanding of their vehicle, including its components, model year, and factory-equipped features. Just like when purchasing a vehicle from a dealer or previous owner, you are expected to understand basic information about the vehicle, including its equipment and general configuration, and to be aware of at least some fundamental features and common knowledge. To ensure compatibility, we require your vehicle’s VIN (Vehicle Identification Number), which will be verified through our internal database and official Ford Motorcraft as-built data systems. Orders will only be processed and shipped after we have confirmed that the selected upgrade is fully compatible with your vehicle. In cases of mismatch or unconfirmed compatibility, we will contact you via phone or email to review the order, and may recommend an alternative product or cancel the order upon discussion. Once your order has been verified, prior to shipment, all modules will undergo a final bench test conducted by our professional technicians as the last step before shipping, ensuring that every component is fully functional, properly configured, and free of any defects. This process allows us to maintain a 100% standard of product reliability and performance. As a result, our service eliminates the possibility of receiving a product that does not fit or is incompatible with your vehicle. Since each order is validated and confirmed prior to shipment, all sales are considered final, and we are unable to offer refunds based on compatibility or fitment-related concerns.
Volume Purchase Discount
We offer exclusive discounts to distributor, government agencies, fleet garages, dealerships, upfitters, and retail automotive service centers. If you require bulk quantities or wish to become an authorized distributor, please contact us directly or submit a Distributor Application to begin the approval process.
International Orders – Duty & Import Fees
Because we ship internationally, there might be import fees if you are located outside of Canada. While we try our best to minimize or avoid these charges, some duties may still be imposed by your local customs or border services agency. It is your responsibility to check and pay any applicable import duties or taxes upon delivery. Learn more about our shipping policy.
Good to know
-
Save with Local Payment
US$30 off via Zelle.
no tax via e-Transfer.
Documents & Resources
Product Description
Designed for those who want to have the Ford SYNC 3 Infotainment system in the 2020+ Ford Police Interceptor Utility. This retrofit/upgrade will get features like touchscreen, Ford Navigation, Apple CarPlay, Android Auto, climate control, driver's assistance, etc. Necessary hardware is also included for those who wish to integrate with aftermarket high-end audio components.
Background Information
The wait is over. As the exclusive global designers of this unique plug-and-play upgrade solution, we are happy to bring the OEM Ford SYNC 3 system to your 2020-2024 Ford Police Interceptor Utility.
For years, adding SYNC 3 to the Police Interceptor Utility was thought to be impossible. Many have tried, but no one could create a clean, non-invasive upgrade that preserved the vehicle’s original integrity—until now.
Our team at Police Lab wasn’t willing to accept this limitation. We spent time on researching, testing, and perfecting a solution because we believe no driver should have to compromise when it comes to technology. Now, we developed a meticulously engineered SYNC 3 Retrofit Package that transforms these vehicles into something that feels straight out of a Ford factory—without sacrificing reliability, simplicity, or affordability.
At Police Lab, we know how frustrating it can be to drive a vehicle that lacks modern conveniences—especially for the officers who rely on the 2020-2024 Ford Police Interceptor Utility for their demanding work or for individuals who purchase these vehicles after retirement from service. These vehicles, while highly functional, are missing a key feature that has become essential in today’s driving experience: Ford’s SYNC 3 system.
SYNC 3 isn’t just an infotainment system; it’s the bridge to a modern driving experience. From its 8.46″ or 10.1″ touchscreen and Ford Navigation to its seamless integration of Apple CarPlay, Android Auto, climate control, etc., this system elevates convenience, usability, and comfort.
Whether you’re upgrading your work vehicle or enhancing a retired Police Interceptor® Utility, this package is for you. It’s for the people who demand more, expect more, and deserve more from their vehicles.
What Sets Us Apart
We didn’t cut corners. Every aspect of this retrofit package was crafted with care, precision, and the highest quality standards:
- Unmatched compatibility: Our solution integrates perfectly with the existing systems of the 2020-2024 Ford Police Interceptor Utility, delivering a smooth, factory-level appearance & experience that feels like it was always part of the vehicle.
- Affordability: Despite the challenges and innovation involved, we’ve priced this retrofit far below the market cost of similar upgrades for other vehicles, because we believe modern driving should be accessible to everyone.
- Seamless installation: We designed a simple plug-and-play process, so there’s no need to worry about complex wiring or invasive modifications.
- OEM-Grade materials: From corrosion-resistant connectors to anti-interference shielded wiring, we used only the best and/pr OEM Ford materials to ensure long-term performance and safety.
Functions List
The chart below outlines the functions offered by the upgrades on the 2020-2024 Ford PIU platform, comparing them with those offered on factory level 2020-2024 Ford PIU and retail 2020-2024 Ford Explorer models.
| Function List | Your FPIU | Ford Explorer | Other Upgrade Supplier | FPIU with This OEM Upgrade Package |
| Touchscreen | No | Yes | Yes | Yes |
| Screen size | 4.2" | 8.46" or 10.1" | Various options | 8.46" or 10.1" |
| Apple CarPlay® & Android Auto® | No | Yes | Yes | Yes |
| Ford Navigation | No | Various options | No | Various options |
| Ford advanced climate control | No | Yes | No | Yes |
| Ford driver assist | No | Yes | No | Yes |
| Ford vehicle configurations | No | Yes | No | Yes |
| Ford police configuration | No | No | No | Yes |
| Ford remote control | Yes | Yes | Various options | Yes |
| Audio signal access for APM/DSP add-on | No | No | No | Yes |
| AM/FM Radio | Yes | Yes | Various options | Various options |
Package Options
Available touchscreen options
| 8.46" Horizontal Ford OEM Touchscreen | 10.1" Horizontal Ford OEM Touchscreen |
 |
 |
ACM (Audio Control Module) location options
| Under front passenger seat | Behind passenger side trunk panel |
 |
 |
|
|
Design Highlight & A few Things We Considered
- We selected new series 8.46″ touchscreen and 10.1″ touchscreen (bigger size and higher resolution) as the infotainment touchscreen instead of traditional 8.0″ display, which is larger and better than the one offered on retail Ford Explorer;
- We designed the touchscreen mounting bezel completely in-house;
- We considered the difficulty on this full upgrade package install so we offered 2 different install locations for your convenience while not interfacing with other vehicle cabin component;
- We considered a situation that some customer might be interested in upgrading the OEM sound system so we designed and offered aftermarket sound system integration ports at no extra charge;
- We considered a situation that some customer might be interested in adding additional vehicle-signal based equipment such as remote starter so we designed and offered Gateway Module EasyAccess™ T Harness at no extra charge;
- We offered free installation service and vehicle feature programming service for buyers in Greater Toronto Area or those who can make their way to Great Toronto Area (upfitting location will be at our vehicle warehouse).
Get to know more.
-
Need Some Help?
Call usEvery member of our support team is a Police Interceptor specialist.
Because we know this vehicle inside and out—from exhaust systems to complex module programming—we’re ready to guide you through almost any challenge.
Whether it’s installation, troubleshooting, or technical advice, you’ll get the right help when you need it—day or night, no waiting, no confusion.
-
Get to Know the Specs
Learn moreCurious about the details behind your upgrade?
We’ve organized nearly everything you might want to know—technical specs, compatibility notes, and insights collected directly from customer feedback.
With this information at your fingertips, you can explore your options with confidence—clear, simple, and nothing left unanswered.
-
Limited Lifetime Warranty
Learn moreWe stand behind every product we build.
Our Limited Lifetime Warranty covers most modules and electronic components against manufacturer defects for the lifetime of their original installation.
As long as the product stays on the original vehicle and is used as intended, you’re covered—no guesswork, no surprises.
You trust us for some reasons.
-
Lowest Price You Can Find
We achieve the lowest price you can find on the internet, 100% — simply because modern driving should be accessible to everyone.
-
100% Plug & Play Installation
No tech knowledge needed. Everything is pre-configured for a true plug-and-play install—designed specifically for your Police Interceptor Utility.
-
Exclusive Designer & Provider
We are the only company in the world offering different types of upgrade for 2020–2024 Ford Police Interceptor Utility.
-
Limited Lifetime Warranty
All parts designed by Interceptor Innovations are backed by a lifetime warranty covering defects in materials and workmanship.
-
Fast, Safe & Secure Shipping
Most orders ship within 2 business hours, carefully packed and tracked to ensure smooth, reliable delivery. We ship worldwide.
