Ordering Options & Local Payment Savings

Police-Lab offers two convenient ways to place an order: order directly through our online store, or place your order with assistance from our team.

Both options provide access to order details, shipping updates, tracking information when available, and order history. However, for eligible Canadian and U.S. customers, we prefer local payment orders whenever possible. Ordering through our team allows customers to use local payment methods, receive personalized support, and potentially save on eligible products.

Ordering Method	Best For	Payment Method	Potential Savings
Order Online	Customers who know exactly what they need and want immediate checkout	Payment methods available at online checkout	Listed online price
Order Through Our Team	Customers who prefer local payment, need configuration support, or want to confirm eligibility for savings	Interac e-Transfer for Canada or Zelle for the United States	Available on eligible products and payment methods

Our Preferred Option: Order Through Our Team

For Canadian and U.S. customers, we encourage you to place your order through the Police-Lab team when using a local payment method.

This option provides the same order visibility and automated updates as ordering online, while giving you the opportunity to use Interac e-Transfer or Zelle. It is also the best option for customers purchasing vehicle-specific products, programmed modules, upgrade packages, custom configurations, or orders that may qualify for local-payment savings.

Benefits of Local Payment Orders

• Canadian customers can pay by Interac e-Transfer.
• U.S. customers can pay by Zelle.
• Our team can help confirm the correct product, configuration, and compatibility before the order is created.
• Eligible products and payment methods may qualify for additional savings.
• You will receive a confirmed order total before payment is requested.
• Your order will still include online order details, shipment updates, tracking information when available, and order history.
• This option can help avoid ordering an incorrect vehicle-specific, programmed, or configuration-dependent product.

Current Local Payment Savings

Some products may qualify for additional savings when ordered through our team and paid using an eligible local payment method.

Discount eligibility may vary depending on the product, configuration, shipping destination, and payment method. Please contact our team before ordering to confirm the final price and any available savings.

Option 1: Order Online

You may place your order directly through the Police-Lab online store at the listed price.

Online checkout is ideal if you have already selected the correct product and configuration, and you would like to complete your purchase immediately using the payment methods available through the website.

When You Order Online, You Can

• Complete checkout immediately at the listed online price.
• Create or use your Police-Lab customer account.
• View order details from your account.
• Receive automated order and shipping notifications.
• Access tracking information when available.
• Review your order history at any time.

For orders that require product compatibility confirmation, programming details, vehicle information, special configuration, local payment, or discount review, we recommend contacting our team before checking out.

Shop Online

Option 2: Order Through Our Team

If you would like to use Interac e-Transfer or Zelle, receive assistance with your order, or check for eligible local-payment savings, please contact the Police-Lab team.

To create an order for you, please provide:

• Full name
• Phone number
• Email address
• Complete shipping address
• Product, package, or configuration you would like to order
• Vehicle year, make, model (or VIN), and trim when applicable
  

Once we receive your request, our team will review the order details, confirm product compatibility where applicable, calculate the final order total, and provide the appropriate payment instructions.

Local Payment Methods

After your payment has been received and your order is created, you will receive the same online account access and automated updates available for online orders.

This includes order confirmation, order details, shipment status, tracking information when available, and access to your order history.

Contact Us to Request a Local Payment Order

Payment Instructions

Please do not send payment before receiving confirmation from Police-Lab.

For team-assisted orders, we will first confirm:

• The requested product and configuration
• Compatibility or programming requirements, when applicable
• Shipping cost
• Final order total
• Eligibility for available savings
• The correct local payment instructions

Once these details are confirmed, we will provide Interac e-Transfer instructions for eligible Canadian customers or Zelle instructions for eligible U.S. customers.